Have a question about renting a storage unit? This FAQ from Miles of Storage covers the basics, unit sizes, pricing,
access, security, payments, and what you cannot store, so you can choose the right storage option and move in with confidence.
Self-storage is a rented space where you store personal or business items and access them yourself. Miles of Storage provides
convenient storage options for extra space during moves, renovations, seasonal storage, business inventory, and more.
Choose a unit size, complete your rental, then move your items in on your schedule. After move-in, you can return during access
hours to add or remove items. Many Miles of Storage locations offer secure gated entry and a personal access code for convenient access.
Choosing the right size is easy with our size guide. A 5×5 unit is similar to a large closet and works well for boxes,
seasonal items, or small furniture. A 10×10 unit typically fits the contents of a one-bedroom apartment, while a 10×20 unit
is great for a two to three-bedroom home. Sizes vary by location, so check your facility for current options.
Unit sizes vary by facility, but you will typically find options ranging from small units for boxes and totes to larger units for
furniture, business inventory, or full room contents. For current availability and unit sizes near you, check your preferred location.
Miles of Storage offers transparent, competitive pricing across our locations. Rates vary based on unit size and current
availability. For the most accurate pricing, view the available units at your preferred location.
Yes. We offer convenient month-to-month leases, so you are not locked into a long-term commitment. This flexibility is perfect for
moves, renovations, or when you simply need extra space for an undetermined amount of time.
You can access your storage unit 365 days a year. Gate hours vary by location, and some facilities offer 24-hour access. For phone and online assistance, our support team is available from 9:00 AM to 6:00 PM, Sunday through Saturday.
Your peace of mind is our priority. Our locations feature 24/7 high-definition video surveillance, electronic gate access with
personalized key codes, and bright lighting throughout the facility. Our management team also performs regular security checks to help
keep your belongings protected.
Yes. You must bring your own disc lock to secure your unit. For added security, we recommend using a high-quality disc-style lock.
Paying your monthly rent is simple. You can enroll in AutoPay, manage payments through our secure online portal, or make a payment by
phone using our 24/7 IVR phone payment system.
We offer AutoPay or monthly invoicing. We accept ACH payments and major cards including Mastercard, Visa, Discover, and American Express.
We do not accept cash or check.
We occasionally run seasonal move-in specials. Outside of these promotions, we do not offer additional discounts at this time.
We do not offer climate-controlled storage units at this time.
Yes. We offer affordable protection plans to fit your needs.
Load larger, heavier items first and place them toward the back and along the sides. Stack boxes with heavier ones on the bottom and
lighter ones on top, and label every box clearly. If you plan to visit often, leave a small aisle so you can reach items without
unloading the entire unit.
For safety, certain items are prohibited, including flammable or combustible materials, perishable food items, hazardous waste, illegal
substances or stolen items, and live plants or animals. A complete list of restricted items is provided in your lease agreement.
Yes. Miles of Storage offers drive-up access units and outdoor parking spaces to accommodate vehicles of many sizes, from small
motorcycles to large RVs and boats.
Give us a call. We can help after verifying your identity. Lock cutting is a $50 charge.
If you need location-specific details like exact gate hours, today’s pricing, or current availability, contact your local Miles of
Storage team. We are happy to help you choose the right unit and get moved in.
